Shipping and Returns

Draft text. This is starter wording written for the store. Have it reviewed against your state and federal requirements before launch.

Shipping

• Orders ship from our fulfillment center in Houston, TX.
• Orders placed before the daily cutoff usually ship the same or next business day.
• Shipping cost is calculated at checkout.
• An adult signature may be required on delivery.

Returns and replacements

• Report damaged, missing or wrong items within 3 business days of delivery.
• Start a return with the return request form and include photos and your order number.
• Opened consumable products cannot be returned unless they arrive defective.